Managing your schedule

Your schedule controls when mentees can book you. Get this right and sessions fill naturally; get it wrong and you're either overwhelmed or empty.

Where to find it

Dashboard → Schedule.

The three parts of a schedule

1. Weekly availability — recurring hours, e.g. "every Tuesday 6–9pm".
2. One-off slots — extra hours you want to open on specific dates.
3. Blackouts — vacations, holidays, personal days.

Setting weekly availability

1. Go to Schedule → Weekly.
2. For each day of the week, click Add slot.
3. Pick a start time and end time in YOUR timezone.
4. Save. The slot repeats every week at that time.

Session durations come out of these slots. If you're available 6pm–9pm and your default session is 60 minutes, a mentee can book 6–7, 7–8, or 8–9. You can also allow 30-minute sessions to pack denser.

Timezones — read this

Mentees see times in their own timezone. You see times in yours. The platform converts automatically. So set your availability in YOUR local time and don't worry about what a mentee in Tokyo sees — it's handled.

Booking approval mode

By default every new session goes into pending status until you approve. You can switch to auto-approval under Schedule → Settings. Auto-approval works well once you trust the flow; manual keeps you in control if you want to vet every request.

Blocking time off

1. Schedule → Blackouts → Add blackout.
2. Select date range (single day or multiple).
3. Optional note ("conference", "vacation").
4. Save.

During a blackout, no session can be booked regardless of weekly availability. Existing bookings aren't cancelled — you'll need to handle those manually (either keep them or reschedule).

Adding one-off extra availability

Schedule → One-off → Add slot. Useful when:

• You want to open a Saturday morning that's not part of your normal weekly pattern.
• A student wants a time that's outside your usual hours and you're willing to accommodate.
• You're doing a limited promo ("extra hours this week only").

Minimum notice

Set a "minimum notice" value (default 24 hours). Mentees can't book slots within that window. Useful so you're not ambushed by a session starting in 30 minutes.

Buffer time

Between sessions, enforce a 15- or 30-minute buffer. Prevents back-to-back exhaustion and gives you time for notes.

Max sessions per day

Optional cap on bookings per day regardless of availability. Mentors often set 4 — past that, quality degrades.

Reviewing upcoming sessions

Dashboard → Upcoming Sessions shows everything booked for the next 30 days with direct Join links. Use this to prep each morning.

If you need to cancel a booked session

1. Open the session from My Bookings (mentor side) or Upcoming Sessions.
2. Click Cancel. Add a short reason — the mentee will see it.
3. The mentee is refunded automatically and notified.

Cancel sparingly. Excessive cancellations damage your rating and reputation.

Holidays

No automatic holiday detection — you add blackouts for what applies to you. Regular pattern: block major holidays in your country, keep weekends blocked by default if you want them.

Related

• "Becoming a mentor" — basics first
• "Setting your hourly rate" — demand-side lever
• "Approving session bookings" — what happens when a pending request lands