Getting paid

Every sale you make splits between you and the platform. Your share accumulates, clears, and pays out on your configured payout day via Stripe Connect. This article walks through every step.

One-time setup: Stripe Connect

1. Dashboard → Payouts → Set up payouts.
2. You're redirected to Stripe's onboarding flow.
3. Enter your business type (individual / company), legal name, address, tax ID.
4. Verify your bank account — either instantly via micro-deposits or by logging into your bank through Stripe.
5. Upload ID if requested (KYC compliance).
6. Return to our platform — status updates to "verified" within minutes to a few hours.

You can't receive payouts until Stripe Connect is verified. Start this the day you're approved as a mentor.

Setting your payout_day

Dashboard → Payouts → Settings → Payout day. Pick 1–28 (days 29–31 are clamped to 28 to make every month work). Your earnings accumulate daily and we pay them out all at once on your chosen day.

The revenue split

Each sale is split between you and the platform. Your share percentage is set by the admin (typically 70% to you, 30% to platform). You can see your current rate on Dashboard → Profile. The percentage is snapshotted at sale time, so refunds on old sales always use the original rate.

Clearance — why money isn't paid instantly

After a sale, the money waits for the refund window to pass before becoming "payable". For a course with a 7-day refund policy, clearance is 8 days (refund window + 1-day buffer). Why? So that refunds happen before the mentor is paid — we don't have to claw it back later.

Clearance windows by product type:

• Course: purchase + 8 days
• Bundle: purchase + 8 days
• Resource: purchase + 4 days
• Bootcamp: bootcamp start + 48 hours
• Session: session end + 24 hours

Example timeline

The minimum payout

If your net payout would be less than $5, we skip the transfer and carry it forward to the next month. Prevents Stripe's dispute fees from eating tiny payouts.

Refunds deduct from future payouts

If a student refunds a sale you were already paid for, we try to reverse the transfer via Stripe Connect automatically. If that fails (your balance is too low, the transfer is too old), the refund amount goes onto your balance as a debt, which deducts from your next payout.

Seeing your earnings

• Sales Report — Dashboard → Sales Report. Breakdown of sales by product, with revenue and platform cut.
• Payout History — Dashboard → Payouts → History. Every past payout, with line items.
• Balance — shown at the top of Payouts. Positive = platform owes you (gets rolled into next payout). Negative = you owe platform (deducted from next payout).

Taxes

We don't withhold or remit taxes for you (unless your country's law requires us to). If you're US-based, Stripe issues you a 1099 at year end if you earn over the threshold. EU/UK/other: see your local rules — typically you report all platform income on your self-employment/business return. We provide an annual earnings summary PDF for your records.

Troubleshooting payouts

If a payout didn't arrive:

• Check Stripe Dashboard (Stripe login). Often transfers succeeded at our end but are held at Stripe's for compliance review.
• Check your Stripe Connect status is still "verified" — it can revert if your ID expires.
• Check your bank details in Stripe are still valid (expired cards, closed accounts).
• Open a support ticket with the payout_id if the above don't explain it.

Related

• "Becoming a mentor" — prerequisite
• "Setting your hourly rate" — what drives your earnings
• "Tax information and 1099s" — more detail on taxes